Webinar Q&A: Answers to Have Ready for the Live Questions
Updated 2026-11-01 · 2 min read
This rail is for the live Q&A at the end of a product webinar. Questions come in from the chat while everyone watches, and most of them are ones you can plan for. The cards hold your answers and the numbers behind them, so you can answer looking at the camera.
The rail
Open the Q&A
- Thanks for staying. We have [15] minutes
- Put questions in the chat or the Q&A box
- While you type, one I hear a lot: [question]
What does it cost?
- Plans start at [price] a [month]
- Webinar offer: [offer], until [date]
- Full pricing at [web address]
Is there a free trial?
- Trial: [length], [card needed or not]
- What's included: [plan or features]
- Start at [web address]
How are you different?
- What we do differently: [difference]
- Best fit for: [customer type]
- Not a fit if: [situation]
Does it work with our tools?
- Works with: [tools]
- Not yet: [tools], planned for [month]
Is our data safe?
- Where data is stored: [region]
- Certifications: [certifications]
- Who can see their data: [answer]
- Security details: [docs or contact]
How long does setup take?
- Typical setup: [time]
- Help included: [onboarding]
- Book a setup call at [booking page]
Will there be a recording?
- Recording goes out by [day], to everyone who signed up
- Slides at [web address]
I don't know that one
- Repeat the question so everyone hears it
- I'll check with [team] and follow up by [day]
- Note who asked: [attendee]
Wrap up
- Next step for them: [trial, demo or offer]
- Book a call at [booking page]
How to use this rail
- Copy the rail. Press Copy this rail. It copies every card as text, with a heading on each one.
- Paste it into a new note in GlideRail. GlideRail spots the headings and offers to split the text. Press Split into sections: the rail's name at the top becomes the note's name, and each card heading becomes its own card.
- Fill in the brackets. Put in your prices and the webinar offer before you go live, so nobody watches you look them up.
- Open Cue Mode. Put the window near your camera, then move between cards with ⌘[ and ⌘] (they work from any app while Cue Mode is open) or a two-finger swipe.
- Turn on Live Rail, if you like. On an Apple Silicon Mac it listens to the call and offers the card whose heading matches what was just said, so when you read out a question about setup, it can offer that card. One click opens it, and it never changes cards on its own.
If you share slides or your product on screen, turn on Invisible first (Pro), and the share leaves the cards out. On Zoom, first set Settings, Share Screen, Advanced, Screen capture mode to "Advanced capture with window filtering" (the Zoom guide shows it). Cue Mode and Live Rail are Pro too, and every download comes with 7 days of Pro, free, with no card needed.
Make it yours
After each webinar, turn the questions you didn't have a card for into new cards, named the way people asked them. Keep "I don't know that one" in every version, so a question you can't answer still has a plan. Move the questions people ask most to the front.